FAQ

Each bust is crafted by casting high-quality unsaturated resin in a precision mold to capture intricate details. After casting, our expert artisans carefully inspect each piece, hand-fixing any imperfections to ensure flawless quality. They then meticulously polish and hand-paint the bust to bring out the historical figure’s unique character. The bust is finished with a standardized Charcoal Black base and thoughtfully packaged for delivery.

Our busts are crafted from Unsaturated Resin, chosen for its durability and ability to showcase intricate details with a refined finish.

We offer complimentary shipping on all orders.

Your order is expected to arrive within 10–15 business days, assuming no delays with customs processing.

No. Shipping is complimentary, and all costs are settled at checkout — there is nothing further to pay on delivery.

Please email us within 24 hours if you wish to cancel your order.

New orders are processed quickly — once shipped, we cannot cancel it. You will need to return the item after delivery using our return policy.

If your bust arrives damaged, please contact us within 14 days of receipt with photos of the item and its packaging. We’ll promptly send a replacement. Your feedback helps us enhance our packaging for future orders.

We offer a 30-day return policy. If for any reason you are not fully satisfied with your order, please email us at contact@acclaimedfigures.com with your Order ID, and we will be glad to assist you.

Should a return be required, we will provide simple instructions for sending your item back. Once it is on its way to us, we will issue your refund to your original payment method.

Please note that refunds typically appear on your statement within 10–15 business days, in line with standard processing times by banks and payment providers.

As a small team, we’re unable to accommodate custom orders at this time. However, feel free to email us, and we’ll gladly connect you with local artisans in your area, if available, to fulfill your vision.

Currently, our busts are available in one standard size (27cm / 10.6 inches), chosen as the perfect fit for any bookshelf, matching the average height of most books. With enough interest, we may explore additional sizes in the future.

At this time, all busts include the name and lifespan inscribed on the base. Should demand grow, we may consider offering this option in the future.

We currently offer one base color option, a standardized Charcoal Black, designed to complement the Stone White and Antiqued Bronze finishes. In the future, we may introduce additional color options based on customer demand.

We currently offer Stone White and Antiqued Bronze finishes. As we grow, we may introduce additional color options based on customer interest.

Please email us with your suggestion, and we’ll add it to our ongoing list of busts. We are actively working on adding new historical figures to our collection.

Use a slightly damp cloth and gently wipe the bust. Do not use abrasive chemicals or cleaners.

We accept Visa, Mastercard, and American Express. All payments are securely processed via Shopify Payments.

All international orders are shipped from our warehouse in Asia so it is central to all international locations. Orders arrive within 10–15 business days and we take care of the COD cost and customs clearance.

Once your order is shipped, we will send you an email with the tracking link.